FIND US IN...
Tel: +506 6251-7059
Mon-Sat: 11:00am - 7:30pm
Sun: 11:00am - 4:30 pm
Mon-Sun: All Day
Free Shipping & Returns
throughout the country
Jarash La Fortuna
Tel: +506 2479-8890
Mon-Sat: 9:30am - 10:00pm
Mon-Sun: All Day
RETURNS & WARRANTY
If you are not satisfied with the product, do not hesitate to contact us. We will do our best to solve your problem. Your happiness most important to us.
How does the national shipping works?
It has an additional cost of 1,800 colones inside the GAM and takes from 1 to 3 business days to deliver. And it has an additional cost of 2,400 colones outside the GAM and takes from 2 to 5 business days to deliver.
Do you have the international shipping service?
Yes. We ship by DHL. Contact us to coordinate the shipment.
How do I make a return
You can send us an email to ,
call us at + (506) 2105-0859
or WhatsApp +(506) 6253-4649
What is the return and
The garment must be in perfect condition and with its original paper tags. Additionally, the purchase must not exceed two weeks.
Where can I buy the products?
You can find us at the following stores: Capicúa (Santa Ana Town Center), Souvenir Museum (Alajuela) and Jarash La Fortuna (San Carlos)
You can also buy online at and at or through our social media.
How do I stay on top of the news?
Follow us on instagram @carmenta_cr and facebook @carmentacr. You can also suscribe to our newsletter at the bottom of this page or write us to
What other services do you offer?
We offer styling and personal shopper service at no cost for the minimum purchase in Carmenta. During the session we advise you on the purchase of Carmenta products and other brands.
Contact us for more information.